898bd's Privacy Policy — Your Data Is Our Responsibility

0 Introduction

898bd ("we", "us", "platform") is an online casino and betting service platform operating for Bangladeshi users. We believe that protecting the privacy of your personal information is one of our highest responsibilities.

This privacy policy explains what information 898bd collects, why it is collected, how that information is used, and what your rights are. By using our services you agree to the terms of this policy. If you disagree with any part of this policy, please stop using our services and contact us at [email protected].

This policy is related to our Terms and Conditions and Responsible Gaming guidelines and should be read together with them.

1 What Information We Collect

We collect various types of information when you create an account and use services on 898bd. This information comes from two main sources — what you provide directly and what is collected automatically.

1.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Email address and mobile number
• Password (stored in encrypted form)
• Payment information: bKash, Nagad, Rocket, or bank account details (not the full number — only the portion needed for verification)
• Identity verification documents (relevant information from your national ID card or passport)
• Information you provide in support tickets

1.2 Automatically Collected Information

• IP address and device information (operating system, browser version)
• Cookie and session data
• Login time and date
• Gaming history and betting transaction records
• Which pages of the site were visited and for how long

2 Purpose of Data Collection

898bd uses your information only for specific and legitimate purposes. We never use your information for unnecessary purposes.

• Account management: Verifying your registration, keeping your account secure, and completing the login process.
• Age verification: Ensuring that only individuals aged 21 or above are accessing the platform.
• Payment processing: Safely completing deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.
• Customer support: Resolving your questions and issues; providing assistance via 24/7 live chat and email.
• Fraud prevention: Detecting and preventing unauthorized transactions, money laundering, or suspicious activity.
• Service improvement: Analyzing user experience to improve the platform's performance and features.
• Bonuses and promotions: Correctly applying offers available to you, such as the 120% welcome bonus and VIP benefits.
• Responsible gaming: Monitoring the risk of excessive gaming and providing support when needed.

3 Data Sharing and Third Parties

898bd never sells your personal information or transfers it to third parties for commercial purposes. However, there are limited situations where sharing information may be necessary.

3.1 Service Provider Partners

We work with trusted third parties for payment processing (bKash, Nagad, Rocket, bank), identity verification, and security services. These organizations receive only the information necessary to perform their specific functions and are required to uphold the same privacy standards.

3.2 Legal Obligations

We may disclose information if it is legally required under applicable laws in Bangladesh or in order to comply with a lawful directive from a competent authority.

3.3 Business Transfers

In the event of a business merger or acquisition, user data may be transferred to the new entity, though it will remain subject to this same privacy policy.

4 Data Storage and Protection

4.1 SSL Encryption and Technical Safeguards

898bd uses SSL (Secure Sockets Layer) encryption to keep all data transmitted between your browser and our servers secure. Passwords are stored in hashed and salted form — meaning our staff can never see your password.

4.2 Retention Period

We retain your information for as long as your account is active. Even after an account is closed, some information may be retained for a defined period in accordance with legal and regulatory requirements. Once that period has passed, the information is securely deleted.

4.3 Access Controls

Only authorized staff who need the information to perform their job can access specific user data. All access is logged and reviewed regularly.

5 Cookies and Tracking Technologies

898bd's website uses cookies to function properly and to improve your experience.

5.1 Cookies We Use

• Essential cookies: Maintaining login sessions and storing security tokens — without these the site cannot function properly.
• Functional cookies: Remembering your preferences such as language selection and display settings.
• Analytics cookies: Understanding which parts of the site are used most and measuring performance.

5.2 Cookie Controls

You can disable or delete cookies from your browser settings. However, disabling essential cookies will prevent you from using core features such as login or payments. For detailed browser instructions, visit your browser's help page.

6 Your Rights

You have the following rights regarding your personal information. To exercise these rights, write to us at [email protected].

• Right of access: You can request to know what information we hold about you.
• Right to rectification: If your information is inaccurate, you can request that it be corrected.
• Right to erasure: Subject to certain conditions, you can request that your information be deleted. However, some information may need to be retained due to legal or regulatory obligations.
• Right to restrict processing: In certain circumstances, you can request that processing of your information be temporarily limited.
• Right to data portability: You can request your information in a structured, commonly usable format.
• Right to object: You can object to your information being used for a specific purpose.

We will try to respond to your request within a reasonable time after receiving it.

7 Account Security and Your Responsibilities

Data protection is a shared responsibility. 898bd takes every reasonable step to protect your information, but your own vigilance is equally important.

• Use a strong, unique password and do not share it with anyone.
• Always log out after using a public or shared device.
• If you notice any suspicious activity, notify our support team immediately.
• Stay alert to phishing emails or suspicious links — 898bd will never ask for your password by email.
• Keep your registered email address and mobile number accurate and up to date at all times.

8 Protection of Minors

898bd's services are for individuals aged 21 or above only. We never knowingly collect any information from minors or assist them in creating an account.

An age verification process is followed at registration. If we have reason to believe a user is a minor, we will immediately suspend that account and delete any information collected.

To learn more about the role of parents in keeping minors away from gaming, visit our Responsible Gaming page.

9 International Data Transfers

In some cases your information may be processed or stored on servers outside Bangladesh — for example with cloud hosting or payment gateway partners. Wherever data is transferred, we ensure it remains protected to the standards described in this privacy policy and that third parties are bound by appropriate contractual arrangements.

10 Changes to This Policy

898bd reserves the right to amend or update this privacy policy as needed. If significant changes are made, we will notify you via your registered email or through a notice on the platform.

If you continue to use the service after changes are made, it will be considered that you have agreed to the updated policy. We therefore recommend that you revisit this page from time to time.

11 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team:

• Email: [email protected]
• Live chat: Support available 24/7 in Bengali and English

For more information, visit our FAQ page or read About Us.